Privacy Policy

The use and protection of the information regarding you and the services you demand that we obtain when you visit the website and the services that you request through this website during your visit are subject to the terms of this "Privacy Policy". By visiting this website and requesting to benefit from our services through this site, you agree to the terms of this "Privacy Policy".

Use and Protection of Information

Metropolitan Hotels requests certain personal information (such as name, surname, age, email, phone, etc.) in order to provide better service to its customers.

The statistical data (browser type, geographical location, age, gender, etc.) that can be derived from this personal information are used by Metropolitan Hotels for periodic campaign studies, e-newsletter studies, and special promotional activities for customer profiles as well as for customer "classification" studies to prevent the transmission of junk emails.

Metropolitan Hotels never shares the information collected from membership forms with third parties under any circumstances, without the explicit consent or instruction of the member. Metropolitan Hotels, in no case, sells or uses this information for any commercial purposes unrelated to its activities.

In addition to the e-mail addresses and personal information requested in membership forms, Metropolitan Hotels also tracks, analyzes and interprets visitor movements and preferences during site usage. These statistical data, which contain no personal information, are used to provide guests with a more personalized and effective booking experience.

If you wish to unsubscribe from the Metropolitan Hotels e-newsletter list, you can click on the link "If you do not want to receive this newsletter again, click here" at the bottom of the e-newsletter.

Customer information may only be disclosed to official authorities if duly requested by the official authorities and when such disclosure is mandatory in accordance with the applicable mandatory legislation. Only the customer can access and modify all the information entered into the system by the customer. It is not possible for anyone else to access or modify this information.

The credit card information requested on the payment page is obtained through the 3D Secure application to ensure the highest level of security for our guests shopping on the site. In this way, all payment transactions are conducted between your bank and your computer through the metropolitanhotel.com.tr interface. Nevertheless, no guarantee can be given regarding security-related issues.

Due to the nature of the Internet, information can circulate online and be obtained and used by unauthorized persons although there are sufficient security measures. Metropolitan Hotels shall not be kept liable for such use and the damages that may arise from it.

The collected information is stored in a secure environment not accessible to the general public.

About Third Party Site Links

Metropolitan Hotels provides no guarantee about the privacy policies of third-party websites you may access through the links on its website. Therefore, we recommend that you evaluate the privacy practices of those websites before providing any personally identifiable information.